Service N°04 — Healthcare marketing

Jacksonville, FLServing Saint Augustine, Nashville and clients nationwide

Fill the calendar. Not the feed.

Tactiv builds patient-acquisition systems — creative, media and tracking — for less than the cost of one full-time hire.

  • Forecast first. A written revenue forecast before you spend. Miss it and we work free until you hit it.
  • 10,000+ appointments booked across 50+ practices, at a +40% average increase in new patients.
  • Vanderbilt University Medical Center: +74% new patients and +140% treatment completion in 90 days.
  • Compliance-cleared. Creative clears your review before anything goes live.
Book a free strategy call

30 minutes · no pitch deck · you leave with a plan

Engagements start at $1,850/month · your ad spend stays in your accounts

ADENA Health caregiver embracing a patient in a hospital lobby — healthcare marketing campaign still Healthcare marketing · ADENA Health

Two buyers

Same system. Different job.

Chairs, operatories or exam rooms sitting empty on a Tuesday. We build the media plan against provider capacity rather than lead volume, so growth arrives at a pace your schedule can absorb. Dental, derm, ortho, primary care, specialty and veterinary run the same playbook, filmed in your own rooms in a single day per location.

Reported in booked appointments, not leads.

See the practice-network case

A service line inside an organization with a brand team, a compliance reviewer and a procurement process. We work service line by service line and film in live clinical space around real staff and consented patients — the shape of the ADENA Health and Vanderbilt University Medical Center engagements. Reporting rolls up by service line; the ad accounts stay in your name.

Compliance review from week one, not the week before launch.

See the Vanderbilt University Medical Center case

The record

10,000+ appointments booked across 50+ practices. Not impressions. Not leads. Appointments on a calendar.

+40%

Average new-patient increase

4×

Average ROAS

14d

To first performance signal

On set

Filming inside live clinical space.

Shot around real staff and real patients, with lighting that fits through a doorway.

An orthopedic surgeon in a monogrammed white coat stands in a clinic corridor, photographed on a Tactiv campaign shoot

The claim

Nobody chooses a surgeon because the ad was clever.

Brandon Mize · Tactiv

Healthcare marketing fails in a specific way: it borrows consumer tactics, wins attention, and books nobody. What converts is evidence of care — real clinicians, real rooms, real patients who consented. We film it on location, run it against a media plan tuned to appointment capacity rather than raw lead volume, and report in booked appointments and cost per patient.

Who this is for

One playbook. Every kind of practice.

Tactiv crew filming a physician walking beside a patient on crutches in a hospital rehabilitation lobby, lit by a large octabox

This is for you if

  • You have provider capacity you are not filling — empty chairs, open operatories, a light Tuesday.
  • You can put a media budget of your own behind it. The ad spend stays in your accounts, not ours.
  • You want to be measured in booked appointments and cost per patient, not impressions.

This is not for you if

  • You are already at capacity and every provider is booked out for months.
  • You want a brand film with no media behind it. We do not sell shoot days on their own.
  • You need a HIPAA compliance vendor. We are a marketing studio — the next section says exactly where the line is.

Compliance

No patient data. Nothing to sign.

A Tactiv operator frames a young patient on an exam table through a cinema camera, the director's monitor showing the clinician and patient in shot

Tactiv markets to bring new patients in. The moment someone becomes your patient, their record stays with you — it never touches us. We do not receive, store or process patient data, so there is no Business Associate Agreement to sign.

What we do handle, in week one rather than the week before launch:

  • Written consent from every patient who appears on camera or in a photograph, on a release your team approves first.
  • Your compliance sign-off before anything goes live — scripts, cuts, stills and landing-page copy.
  • Platform health-data rules configured in the tracking setup before launch, not after a rejection.

Where this starts

Every campaign we run started as a forecast on a call. Yours can start this week.

Book a free strategy call

30 minutes · no pitch deck · the forecast is yours either way

The method

Thirty days from handshake to a fuller schedule.

Week 1

Strategy

Service lines, capacity, and margins — then a written forecast in appointments before a dollar is spent.

Weeks 2–3

Production

Filmed on location with your clinicians and consented patients, plus stills from the same days. Multiple hooks per concept so media launches with options.

Week 4

Launch

Campaigns live with call and form tracking wired in. You see spend, booked appointments, and cost per patient from day one.

Ongoing

Optimization

Weekly iteration against the forecast, paced to provider capacity. Winners scale, losers die fast, and the reporting stays in appointments.

What you receive: the written forecast, service-line plan and shoot schedule · the finished films, cutdowns and stills library · live campaigns and the tracking setup · a weekly read against the forecast and the next round of creative.

Campaign work

What a patient actually sees of you.

ADENA Health campaign still: a smiling clinician listens to a young boy’s chest with a stethoscope beneath the ADENA Health logo
Frame from a UHealth brand film: a masked surgeon looks off camera under an operating-room light, the University of Miami Health System mark set into the frame
Frame from a Vanderbilt University Medical Center campaign: a physician explains a treatment to camera in a clinic, the VUMC mark set into the frame

The receipts

We forecast it. Then we fill it.

Two healthcare engagements.

Vanderbilt University Medical Center

Healthcare

New-patient growth without discounting or gimmicks — creative built for trust, media tuned to the appointment calendar rather than to lead volume.

+74%New patients, 90 days
+140%Treatment completion

Practice network

Dental · Veterinary

The aggregate across 50+ practices running the same playbook: filmed on location, tracked to the booking, reported in appointments.

10K+Appointments booked
+40%Avg new-patient increase

In their words

We had to change our internal processes because the phones were ringing more than they ever had. We thought we had a demand problem but Brandon showed us that we had a marketing funnel to patient conversion issue. They took care of that swiftly for us.

Galen PerdikisMD, Head of Plastic Surgery · Vanderbilt

Brandon and Tactiv took a group of skeptics and made us all true believers in the power of digital marketing. We didn’t think we’d see results, and we did! I can’t put it any simpler than that. I think working with Brandon and his team to produce and manage our digital ads, as well as advanced content production, gives us all the confidence that we are not only going to see the needle move on our KPIs, but that the final products representing our brand will be the highest quality.

Libby MacBrideHead of Administrative Operations · SynergyVet

The guarantee

Miss the forecast? We work free until you hit it.

Book a free strategy call

Not a discount. Not a credit. We keep producing and optimizing at our expense until the forecast is met.

The terms

  • The forecast is agreed in writing, before launch. No number is assumed, and none is set afterwards.
  • If the forecast is missed in the first 90 days, Tactiv keeps working at no fee until it is hit.
  • Three conditions hold it open: the agreed ad budget stays live, approvals come back inside the window we agree, and tracking is installed as specified.
Interactive virtual-tour menu built over an Aspen Dental practice interior, offering Denture Production, Trios Scanning and Free Roam as entry points from the front desk Practice walk-through · Aspen Dental

Fair questions

Asked before every engagement.

What does healthcare marketing cost?

Engagements start at $1,850/month. That covers strategy, production, media management and tracking — still less than one full-time hire, and your ad spend stays in your own accounts. Where your number lands depends on how many locations and service lines you run. You leave the 30-minute call with a number and a written forecast tied to appointments, not impressions.

Will you sign a BAA, and how do you handle patient consent?

There is nothing for a Business Associate Agreement to cover. Tactiv markets to bring new patients in; the moment someone becomes your patient, their record stays with you. We never receive, store or process patient data, so no BAA is needed. Consent is written, before we film: every patient on camera or in a photograph signs a release your team approves first, and we shoot around anyone who has not. Change of mind, and the footage comes down.

Can you work inside our compliance review?

That is already how we work. Compliance review starts in week one alongside strategy, not the week before launch. Scripts, cuts, stills and landing-page copy go to your reviewer, and we build the schedule around your turnaround. Platform health-data restrictions are configured in the tracking setup before launch rather than after a rejection. Nothing goes live without your sign-off.

How fast do appointments start moving?

First signal typically lands within two weeks of launch, and thirty days is the standard runway from handshake to revenue on the board.

What is included?

Patient-acquisition strategy, creative and video shot on location in your practice, paid media across Meta, TikTok and YouTube, landing pages, call and form tracking, and reporting in booked appointments and cost per patient. Photography comes off the same shoot days.

What if we have no in-house marketer?

Most of the practices we work with do not have one. You give us a point of contact who can approve creative and answer clinical questions; we handle strategy, production, media, tracking and reporting. Expect about an hour of your time a week.

Do you work with single practices or hospital systems?

Both. We work with single practices and practice networks, alongside system-level work with Vanderbilt University Medical Center and ADENA Health. Specialty and veterinary practices — SynergyVet among them — run the same playbook.

Where do you work?

We are based in Jacksonville, Florida, serving Saint Augustine, Nashville and clients nationwide, with standing healthcare marketing work across Tennessee and South Carolina. Crews travel to your locations and the travel is quoted inside the forecast.

Not ready for a call

Cost per new patient, by specialty.

A one-page sheet: what a new patient actually costs to acquire in dental, derm, ortho, primary care, specialty and veterinary. Public benchmarks only — each with its source and a grade — plus the three things that move a practice from the top of a range to the bottom.

We use it to send the sheet and the one follow-up. Nothing else. Privacy policy.

The portfolio

A few of the names behind those numbers.

  • Bridgestone logo
  • Aspen Dental logo
  • Vanderbilt University Medical Center logo
  • SynergyVet logo
  • Terminix logo

One last thing

Thirty minutes. No pitch deck. Leave with a forecast.

  1. 01 We audit your funnel and current creative
  2. 02 You see the forecast math for your offer
  3. 03 You leave with a first-campaign plan — yours to keep whether you hire us or not
Book a free strategy call

Engagements start at $1,850/month — your ad spend stays in your own accounts.
Or write to us directly

Free 30-minute strategy call — the forecast is yours either way.

Book a free strategy call